Mrs Jeniffer Kathiia

P. O. Box 4858

Zanzibar

Date 03/03/2020

To Human Resources and Admin

Re:  Hotel Manager in Rooms Division Manager/Front office

Dear Sir/Madam, I am seeking a new professional service manager related challenge and have noticed that you are looking for a person to fill the above post. I believe that my strong academic background in hospitality and tourism industry and 17 years of a successful career in 5 star hotels will make me an ideal candidate for your vacancy.

As you can see from my enclosed curriculum vitae, my proficiency in hotel computer system, such as Micros, Opera, Fidelio is perfect, as I have worked in a Voyager resort Mombasa a five star hotel, as well as other 5 star hotels in Nairobi, currently I am working at Madinat Al Bahr Business and Spa Hotel Zanzibar as a front office manager, as well as staff training manager.

As an employee you will find me to be excellent in implementation of policies and procedures that govern the usage of the hotel, accommodation, conference facilities as well as an event destination for both corporate and private sector.

My customer skills are excellent guarantees customer satisfaction; I will ensure that the hotel facilities are well maintained and records kept as per management ’s requirements, I have always maintained guest supplies and determined need for maintenance, repairs, and furnishings, I will assist in strategic planning to spearhead the grow of the hotel.

I look forward to speaking with you as I am currently in Zanzibar as well as working for you. Feel free to call me at 0727729839 or 25577251665

Thank you in advance.Sincerely,

Jeniffer Kathiia



Curriculum Vitae (CV)